Friday, June 06, 2014 – User experience and performance management software provider, Knoa Software, has launched the beta version of Executive Dashboard for Knoa Experience and Performance Manager (EPM) version 7.1.
Knoa EPM is also offered by SAP as the SAP User Experience Management application by Knoa.
According to Knoa, the solution enables C-level executives and IT professionals to visualise empirical metrics for the overall performance of an enterprise implementation of SAP solutions, charting user proficiency, engagement and adoption in areas such as the business impact of error conditions, productivity loss due to changes in production environments, and team and user performance scorecards.
The interactive screens are customisable key performance indicators and can be configured to create ‘what if’ scenarios to determine actual and potential cost savings as a result of improved user efficiency and effectiveness, as well as application performance.
“Executive Dashboards provide multiple perspectives to gain rapid exposure to key performance indicators to determine business impact,’ said Jesse Bernal, senior service delivery manager, Johns Manville – a customer of Knoa software.
“With the ability to configure parameters in an ad-hoc manner, executives and business managers can pinpoint, analyse and communicate specific issues affecting their business without having to understand complex technical issues of their ERP system. This allows IT departments to focus their efforts on performance issues with the highest impact to business.”
The Knoa Executive Dashboards are schedule to be available in the fourth quarter of 2014 as an extension to the current Knoa reporting application for SAP BusinessObjects solutions, at no additional cost. These dashboards can be utilised with Knoa EPM and all versions of SAP UEM, including those for SAP GUI, SAP BusinessObjects Business Intelligence (BI) solutions, SAP NetWeaver technology platform, and the SAP Customer Relationship Management application.